Credit reports and credit reporting agencies are governed by the Fair Credit Reporting Act. This federal law requires credit reporting agencies such as Experian, Equifax, and TransUnion to implement reasonable measures for verifying the accuracy of information on your credit report. They are also required to provide a dispute process for removing errors. You may also obtain a free credit report once a year.
If you have an error on your credit report, the first step is to dispute it with the credit reporting agency. You can do this online.
If you lose the dispute and the creditor who reported the error continues to report it as an error, you may sue the creditor. You may also have a claim against the credit reporting agency if it did not perform a reasonable investigation of your dispute.